Frequently Asked Questions

Shop

The shop opens only several times a year and is scheduled around events we will be attending. To get the latest news about future drops and releases, please sign up to our newsletter below.

Shipping

All orders are shipped from Sydney, Australia via Aus Post

Domestic (Australia): 1-5 business days

International: 14 - 30 business days 

Incorrect and/ or Incomplete Shipping Address

If packages are returned to the sender due to the customer inputting an incomplete or incorrect address, the customer is liable for the additional shipping costs.

Damaged/Missing Prints

We will replace your prints if there is any sustained damage or if there are missing items. Please send through the photos to info@warrickwong.com along with your order number.

Returns

Returns are not accepted. Only items damaged during transit will be replaced.

Cancellations

Cancellations are permitted as long as it is lodged before shipment.